Contact information
We’d love to hear from you. Whether you have a question about our products, your order, or anything else, our team is here to help.
Customer Support
For all inquiries, please contact us via email: sales@parfiquelondon.com
Response Time
We aim to respond to all emails within 24–48 business hours. During busy periods, responses may take slightly longer, but we appreciate your patience.
Order Support
If you are contacting us about an order, please include:
- Your order number
- The email address used at checkout
- A brief description of your query
This helps us assist you more quickly.
Business Hours
Our support team operates during the following hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT)
We are closed on weekends and public holidays.
General Inquiries
For collaborations, wholesale, or press inquiries, please also use the email above and include relevant details in your message.